Role-Focused
Designed around the person doing the work and the decisions, information, and follow-up that role requires.
Tools for Small & Mid-Sized Businesses
Practical tools built for focused business needs.
SQLCorp is developing a growing set of tools for small and mid-sized businesses that need practical help with recurring work but may not need—or want—a large custom technology program. Each tool is centered on a defined role, workflow, or operational need. ProM™ and CustomerM™ are two current examples.
A growing SQLCorp toolset
Enterprise experience, translated into practical tools for smaller teams.
Our tools are intended to solve a specific problem well, fit into everyday work, and use AI only where it adds practical value. As we identify repeatable needs across industries and roles, the SQLCorp toolset will continue to grow.
Easier to Adopt
Focused scope and practical workflows help small and mid-sized teams get value without a large implementation program.
AI in Context
AI assistance is used where it can reduce searching, summarize context, or support the next action—not simply to make the tool look more advanced.
Property Management · SME Tool
ProM™
A focused tool to help property managers in small and mid-sized organizations do their job at their best.
Property managers deal with changing priorities throughout the day: resident communication, maintenance issues, owners, vendors, documents, follow-up, and the details that can easily get missed. ProM™ is designed to bring that work together and make it easier to see what needs attention.
Organize requests, tasks, and follow-ups.
Keep communication and property information closer together.
Improve visibility across open issues and priorities.
Use AI assistance to surface useful context without removing the manager from the decision.
Conceptual workspace
A day-at-a-glance view
A practical interface centered on priorities, requests, communication, and property information.
ProM™Property Manager Workspace
TodayPropertiesRequestsMessagesMaintenanceDocuments
TODAY
7 open itemsWhat needs attention
2Urgent
5Maintenance
8Messages
Water leak — Unit 304Resident reported 18 minutes ago
UrgentHVAC vendor follow-up — Building BAppointment confirmation pending
Follow upOwner update — Oak RidgeMonthly status summary ready
ReadyProM™ Assistant
Two items should be handled before noon. I can summarize the leak history and prepare the vendor follow-up.
AI assistance: identify what needs attention today, summarize an issue, find related information, or prepare the manager for the next action.
Example workflow
One case, with the context in view
CustomerM™ brings together the conversation, customer context, knowledge, and suggested next steps so the representative can focus on resolving the issue.
CustomerM™Helpdesk Representative Workspace
QueueCasesCustomersKnowledgeFollow-ups
CASE #48217
OpenPayment posted twice
Customer context
CustomerNorthview Services
Relationship4 years · Priority account
Recent cases1 resolved in 90 days
Account statusActive · No holds
Conversation
We see the same payment twice on our statement. Can you tell us what happened?
I’m reviewing the payment history now. I can see both entries and I’m checking whether one is a pending duplicate.
CustomerM™ suggestion
Related case found: duplicate authorization can appear for up to 24 hours. Confirm settlement status before opening a billing correction.
Payment historyKB-1042Similar case
AI assistance: surface relevant customer history, knowledge, similar cases, and a suggested next step while the representative stays responsible for the response.
Customer Service · SME Tool
CustomerM™
Helping helpdesk representatives in small and mid-sized organizations streamline their work and deliver better service to clients.
CustomerM™ is designed to reduce the time representatives spend searching across systems, piecing together customer context, and repeating routine work. The goal is to make the representative better informed and more efficient during the conversation.
Bring customer context closer to the case or conversation.
Surface knowledge and related information faster.
Support more consistent case handling and follow-up.
Reduce unnecessary context switching and repetitive work.
Keep the representative responsible for the customer experience.
Growing SQLCorp toolset
More tools will follow the work.
ProM™ and CustomerM™ are two examples of how we are turning recurring operational needs into focused tools for small and mid-sized businesses. We plan to expand the SQLCorp toolset wherever a clear workflow, role, or business problem can benefit from a practical, right-sized solution.